Installation & Setup
Installing a new potentiostat, multiplexer, flexcell, or not certain what all those leads are for? Resources here will help get you going. Keep in mind that quite a bit of information can be found in the manual, quick start guide, and through the help menu in Framework and Analyst.
Windows initializes the USB converter device and automatically assigns the next available COM port. This is a problem if the converter is plugged into a different physical USB port, as windows will see it as a brand new device and will initialize it with a new COM port number.
This technical note is intended to help you better understand what the calibration results for your Gamry potentiostat mean.
MultEchem systems allow multiple instruments to share a single software license and be run from a single computer. The system utilizes a USB dongle to activate the software license across all instruments.
Computers with Serial ports are become increasingly rare. However, many research instruments still rely on this very simple communication protocol. The USB-to-Serial adapter addresses the problem of the physical connection, but software must still be manually configured to interface with the device by a COM port number.
Microsoft is Ending Support for Windows 7
Microsoft will discontinue support for Windows 7 on January 14, 2020 which means Gamry will also be discontinuing support for Windows 7. If you are upgrading to Windows 10, like many companies and institutions, you need to be running Version 7 of our software. Please note that only USB and Ethernet-based instruments can run in Version 7. Eligible users can download the latest version of our software through our online Client Portal.
If you haven’t already registered your instrument, you can do so through the Client Portal.
Please email Technical Support if you have any questions regarding this transition. Please be sure to include your instrument model and serial number when contacting us.