Support
Frequently Asked Questions
Setup & Use of Gamry Products
Answers to questions that go beyond setup and basic device information.
Current Ranges- Fixed vs. Autoranging
We often get asked by users whether they should use autoranging or run on a fixed range when performing an experiment.
Reference Electrode Care Overview
Gamry sells the Saturated Calomel Reference Electrode and Silver-Silver Chloride Reference Electrode. Proper reference electrode care must be taken to ensure continued accurate measurements.
Disabling the Sleep Function on Windows Machines
When running experiments in Framework for an extended period, it is highly recommended to disable the Sleep feature of the computer.
How to Authorize Software Packages in Framework
Authorization Codes activate your Gamry Software to work with your potentiostat. Each of the software packages has a package name (e. g.
Step-by-Step Firmware Update for Interface and Reference Family Instruments
After updating Framework to a more recent version, you may be prompted to update the firmware on your instruments.
How do I copy and paste graphs and data from Echem Analyst?
The “Copy to clipboard” button is located on the toolbar of the Chart tab when your data file is displayed in Echem Analyst.
Vac too small
There are several possible reasons that this message will appear during an EIS scan. The first thing to check is that all of your cell connections are appropriate.