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Technical Support Resources

We will no longer offer support or repairs for Series G potentiostats at the end of 2019. In the interim if any of these instruments returned for repairs are unable to be repaired, we may be able to offer some trade-in value towards a new potentiostat.  Please contact our Sales Department to discuss 'Trade-In' offers available to upgrade to the latest instrument.


Effective May 1, 2016 we will no longer offer support or repairs on our PCI4 potentiostats.  Please contact our Sales Department to discuss current 'Trade-In' offers available to upgrade to the latest instrument.

FAQs & Trouble Shooting

The information contained here addresses specific issues, frequently asked questions and troubleshooting.  For general hardware specifications/details, go to the relevant section of the individual product pages.  For more detailed information on specific applications, see the Applications Notes section.  For any questions not addressed here, contact one of Gamry's electrochemical experts through the Technical Support Form.

Gamry Troubleshooting your experiment - Step by Step

Installation & Setup

How to install your Gamry equipment.

Information for New Gamry Users

Experimental Setup & Software Basics

Setting up your experiment and running software.

Frequently Asked Questions

Frequently Asked Questions

Common questions that customers have about setup and use of our products.

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Having a problem during your experiment? Start here for step-by-step troubleshooting instructions.

electrochemistry courses

Advanced Topics

Special topics that go beyond basic setup and use of our products.

Gamry Framework Help

Gamry Framework

Framework is the basis for the Gamry Software.Learn how to use Framework.

Gamry White Papers

White Papers

Updated versions of our top Application Notes. Download now in PDF format.

Electrochemical Techniques Matched to Gamry Potentiostats

Electrochemical Techniques

Download the chart of electrochemical techniques matched to Gamry Interface & Reference Potentiostats.

Gamry Tools-electrode calculators, nernst equation


We have created several calculators to help in you electrochemical research.

Support for Gamry Legacy

Legacy Device Support

Information regarding PC3, PC4, PCI4, FAS 1 & 2, Series G. - Gamry Legacy devices.

Reference Electrode Performance Evaluation

Posted by Morgan Thompson on November 9, 2021

Electrochemical experiments can yield unpredictable data from excess noise, overloads, oscillations, and spikes in the measured signal, amongst other issues

Read the full article »

Installing Echem Analyst

Posted by gamry on May 11, 2021

You can choose to only install Echem Analyst by following these steps:

Read the full article »

Your First Experiment: Cyclic Charge Discharge

Posted by gamry on October 30, 2019

The purpose of this test is to apply a constant current to batteries, super capacitors, or electrode materials in order to charge and discharge between defined voltage limits.

Read the full article »

Improving Potentiostat Stability

Posted by gamry on July 31, 2019

Often times, a high impedance reference electrode can lead to your potentiostat oscillation. More information on why can be found in our potentiostat hardware manuals. In today’s tech tip though, we’re going to highlight three methods to dealing with a high impedance reference electrode.

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How to Run Your First Experiment

Posted by gamry on June 7, 2019

Start by launching the Gamry Framework application. Framework is used to control the potentiostat for the majority of electrochemistry experiments. The user can calibrate their potentiostat by selecting Experiment > Utilities > Calibrate Instrument. Common experiments are listed on the Experiment menu, sorted by their application.

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Bipotentiostat Installation and Setup

Posted by gamry on December 11, 2017

Gamry Instruments potentiostats can be used in bipotentiostat configuration for the purpose of rotating ring-disk electrode experiments

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Current Ranges- Fixed vs. Autoranging

Posted by Dan on April 25, 2017

When you should choose fixed and when you should choose autoranging.

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Reference Electrode Care Overview

Posted by Dan on August 29, 2016

Gamry sells the Saturated Calomel Reference Electrode and Silver-Silver Chloride Reference Electrode. Proper care must be taken to ensure that your electrode continues to take accurate measurements.

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Step-by-step Instructions for Changing Your ECM8 COM Port Number

Posted by Dan Cook on March 22, 2016

Windows initializes the USB converter device and automatically assigns the next available COM port. This is a problem if the converter is plugged into a different physical USB port, as windows will see it as a brand new device and will initialize it with a new COM port number.

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Interpreting the Calibration Data of Your Potentiostat

Posted by gamry on February 1, 2016

This technical note is intended to help you better understand what the calibration results for your Gamry potentiostat mean.

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