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Technical Support Resources

FAQs & Trouble Shooting

The information contained here addresses specific issues, frequently asked questions and troubleshooting.  For general hardware specifications/details, go to the relevant section of the individual product pages.  For more detailed information on specific applications, see the Applications Notes section.  For any questions not addressed here, contact one of Gamry's electrochemical experts through the Technical Support Form.

Gamry Troubleshooting your experiment - Step by Step

Installation & Setup

How to install your Gamry equipment.

Information for New Gamry Users

Experimental Setup & Software Basics

Setting up your experiment and running software.

Frequently Asked Questions

Frequently Asked Questions

Common questions that customers have about setup and use of our products.

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Troubleshooting

Having a problem during your experiment? Start here for step-by-step troubleshooting instructions.

electrochemistry courses

Advanced Topics

Special topics that go beyond basic setup and use of our products.

Gamry Framework Help

Gamry Framework

Framework is the basis for the Gamry Software.Learn how to use Framework.

Gamry White Papers

White Papers

Updated versions of our top Application Notes. Download now in PDF format.

Electrochemical Techniques Matched to Gamry Potentiostats

Electrochemical Techniques

Download the chart of electrochemical techniques matched to Gamry Interface & Reference Potentiostats.

Gamry Tools-electrode calculators, nernst equation

Calculators

We have created several calculators to help in you electrochemical research.

Support for Gamry Legacy

Legacy Device Support

Information regarding PC3, PC4, PCI4, FAS 1 & 2, Series G. - Gamry Legacy devices.

We will no longer offer support or repairs for Series G potentiostats at the end of 2019. In the interim if any of these instruments returned for repairs are unable to be repaired, we may be able to offer some trade-in value towards a new potentiostat.  Please contact our Sales Department to discuss 'Trade-In' offers available to upgrade to the latest instrument.

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Effective May 1, 2016 we will no longer offer support or repairs on our PCI4 potentiostats.  Please contact our Sales Department to discuss current 'Trade-In' offers available to upgrade to the latest instrument.