|
Technical Support, Software
Upgrades, FAQs, and Privacy Statement
|
|
|
|
At Gamry, your technical support issues are handled by
David
Loveday, Pete Peterson, Jacob Ketter, or Rob Sides. They are
electrochemists who are very familiar with Gamry products and
electrochemical applications.
If
you have any concerns or questions about your Gamry instrument or their
application, contact us at any time. There is never a charge for technical support for Gamry
users. Select from the support options below.
|
|
|
|
|
|
|
Telephone/Fax
Support
You can call Gamry from 8 AM to 6 PM Eastern Standard Time (US).
Phone: +215.682.9330
Fax: +215.682.9331
|
|
|
E-Mail
Support
E-mail is particularly useful for international users. It's a
fast way to send data files to us so we can evaluate your data
directly to assist in trouble-shooting your instrument or evaluating your
data. If you need a custom script, we can e-mail the script to you to use
instantly.
E-Mail: techsupport@gamry.com
|
|
|
Upgrades
of Gamry Software
You should always use the latest version of our
software. If you are a licensed Gamry user, you can upgrade to the latest
revision of Gamry software. There is no charge for this service. If you don't want to download the software, you can obtain
a CD-ROM from Gamry for a nominal investment.
PCI4, Series G, and Reference 600 users can
upgrade to Version 5.x here.
PCI4 and PC4 users can upgrade
your Version 4 Software here.
PC3 or PC4 users can
upgrade
your Version 3 Software here.
|
|
|
Frequently
Asked Questions
After someone asks us the same
question five or six times, we put it on our
website in our Frequently Asked Questions.
|
|
|
Trouble-Shooting Your
Gamry Potentiostat and Software
You may find the answer to your hardware or software problem on our Troubleshooting
page.
|
|
|
Service for Your Gamry
Potentiostat
Contact Gamry if you
believe your Potentiostat needs service. We'll help you determine if
it needs to return to Gamry for some tender loving care. We provide prompt
service and, if you're past the two-year warranty period, you'll find the
price is very reasonable.
|
|
|
Lost
Your Manual?
Gamry Potentiostats keep working and working, long after you've misplaced
the manual! If you need a new copy you can download
it for free.
|
|
|
Electrochemistry
Training
Gamry provides training on the various aspects of electrochemistry that
apply to you and on the operation of Gamry instrumentation. We can do it
in your lab or in ours. Contact us
for more details.
|
|
|
Subscribe
to our Newsletter
Our electronic newsletter is issued four times per year. Click
here to subscribe. By the way, instructions for unsubscribing are
included in every issue.
|
|
|
Download Product Literature
You can download brochures on Gamry products here.
|
|
|
Short
Courses in Electrochemistry
Gamry supports Short Courses in
Corrosion and Electrochemical Impedance Spectroscopy. Click
here for more information.
|
|
|
Privacy
Statement
We respect your privacy and here's our
promise.
|
|
|
|
|
|
Gamry Instruments © 1997-2008
Last
revised on
Tuesday, April 01, 2008
|
