|
Trouble-Shooting your Gamry Potentiostat and Software
|
|
|
|
If you wish to upgrade your Gamry Software, click
here.
|
|
|
|
|
|
|
Frequently
Asked Questions
After someone asks us the same
question five or six times, we put it on our
website in our Frequently Asked Questions.
|
|
|
Trouble-Shooting Your
Gamry Potentiostat
You generated some odd looking data and you wonder if there is a problem
with your Potentiostat or with your electrochemistry. It's
relatively easy to make sure your Gamry Potentiostat is working properly.
|
|
|
Version 5.x Problems
Version 5.50 is the latest release of Version 5. It is available for
download here.
|
|
|
Version 4.x Problems
Version 4.35 is the last release of Version 4. It is available for
download here.
If
your computer dies, here's help in
moving your PC4 Potentiostat
|
|
|
Version 3.x Problems
If you are not using Version
3.2, you should be. Upgrades are free!
Some problems associated with Version 3.x of the Gamry software are:
Finding
an available interrupt when moving the Potentiostat to a new computer
Interrupt
Overrun message when running EIS
Stuck
in Reading Loop in EIS
|
|
|
E-Mail
Support
E-mail is particularly useful for international users. It's a
fast way to send data files to us so we can evaluate your data
directly to assist in trouble-shooting your instrument or evaluating your
data. If you need a custom script, we can e-mail the script to you to use
instantly.
E-Mail: techsupport@gamry.com
|
|
|
Telephone/Fax Support
You can call Gamry from 9 AM to 6 PM Eastern Standard Time (US).
Phone: + 215-682-9330
Fax: +215-682-9331
|
|
|
|
|
|
|
